Privacy policy

Effective date: 1 May 2025

MMC Tech Labs (“we”, “us”, or “our” is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website. 

1. What personal information we collect

We may collect the following types of personal information when you visit or submit forms on our website:
- Full name
- Email address
- Phone number
- Company name and job title
- Any other information you voluntarily provide in the “Pre-Register” form or via correspondence with us
We do not collect sensitive information unless it is necessary and you have consented to its collection. 

2. How we collect personal information

We collect personal information directly from you when you:
- Fill out a form to register your interest in our software
- Contact us via email or other channels
- Browse our website (via standard web analytics tools)

3. How we use your information

We may use your personal information to:
- Respond to your inquiry or expression of interest- Provide information about our software and services
- Improve our website and marketing efforts
- Comply with our legal obligations
We may also use your contact details to send you updates, promotional content, or invitations related to our services. You can opt out at any time by following the unsubscribe link or contacting us. 

4. Disclosure of personal information

We will not sell your personal information. We may disclose your information to:
- Our service providers (e.g. web hosting, marketing, and IT support providers)
- Our employees, contractors, and professional advisers
- Government agencies or regulators, if required by law
All disclosures will be made in accordance with the Australian Privacy Principles. 

5. Storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes the use of secure servers and encryption technologies where applicable.
Your information may be stored electronically on servers located in Australia or overseas, subject to appropriate safeguards. 

6. Access and correction

You have the right to request access to personal information we hold about you and to request correction of any inaccurate or incomplete information. To do so, please contact us using the details below. 

7. Cookies and analytics

We may use cookies and similar technologies to improve your experience on our website and analyse site usage. You can configure your browser to reject cookies if you prefer. 

8. Third party links

Our website may contain links to third party websites. Weare not responsible for the privacy practices of those sites and recommend you review their policies before providing personal information. 

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. Continued use of the website after such changes indicates your acceptance of the revised policy. 

10. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or the way your personal information has been handled, please contact us:

MMC Tech Labs Pty Ltd
Suite 39, Waterman Business Centre,
Eastland Shopping Centre,
175 Maroondah Highway,
Ringwood, VIC, 3134
support@esg.tech  

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.